OTG USB Adapter Lighting Male to USB3.0 iOS 13 Charging Adapter For iPhone 12 11 Pro XS Max XR X 8 7 6s 6 Plus iPad Adapter

Q&A

Q1. it doesn’t work when the package arrived,what sould I do?

A. Please Contact with us,and take a video to show the trouble,we will try to checking where is the problem and solve it for buyer.

Q2. the adapter support which ios system version?

A. It can support iOS 13 system version and above, if you don’t know which version is your phone, please contact with us.

Q3. if my phone system version is iOS 12, can I use this adapter?

A. The product only support iOS 13 and above, so if you not the iOS 13 and above system version, you must to update your phone system, then the phone can use it.

Q4. I've bought it for 30 days, why hasn't the package arrived yet?

A. Dear buyer, usually we promise the package will delivery within 35-75day,(expect individual countries, for example Brazil usually promise time within 90 days), so if feeling the package is delay,please contact with us, and we will send the latly tracking information about package

if there have any problem ,please feel free to contact with us, we will serve you sincerely.